Computer Monitoring in the 21st Century Workplace
نویسنده
چکیده
This paper attempts to lay the foundation for future research into an area that has been called the “hottest workplace privacy topic of the next decade.” The existing empirical studies and the literature reviewed of this area suggest that the latest intrusive monitoring technologies which have been introduced to the current workplace has undoubtedly created an unwanted and unexpected imbalance and developed a wide gap in the 21st century employer/employee relationship. The paper argues for the introduction of Privacy enhancing technologies empowered with legal instruments in protection of workplace privacy. In addition, the paper is of the view that employees’ awareness and training on workplace privacy policy developments are decisive factors to achieve this objective and this in turn creates trust and confidence and beneficial to both employees and employers in the current workplace. The paper proposes a contractarian framework to protect employers’ interests and employees’ on-line rights. This paper suggests that employees’ views and opinions are more important in computer monitoring to develop a privacy policy in the workplace. To attain these objectives an empirical survey was conducted in five government sector organizations in Sri Lanka to gather factual information and to examine attitudes, beliefs and opinions on computer monitoring. The results of the study could be used as guide for policymakers and for legislatures involved in drafting privacy legislation, and associated policies relevant to the workplace.
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